{"created":"2024-01-11T05:17:02.700966+00:00","id":2000062,"links":{},"metadata":{"_buckets":{"deposit":"47f5b067-0965-4c49-8e10-ac1155bd9c47"},"_deposit":{"created_by":17,"id":"2000062","owners":[17],"pid":{"revision_id":0,"type":"depid","value":"2000062"},"status":"published"},"_oai":{"id":"oai:nfu.repo.nii.ac.jp:02000062","sets":["2:1696394238785"]},"author_link":[],"item_10002_biblio_info_7":{"attribute_name":"書誌情報","attribute_value_mlt":[{"bibliographicIssueDates":{"bibliographicIssueDate":"2023-09-30","bibliographicIssueDateType":"Issued"},"bibliographicIssueNumber":"67","bibliographicNumberOfPages":"24","bibliographicPageEnd":"136","bibliographicPageStart":"113","bibliographic_titles":[{"bibliographic_title":"日本福祉大学経済論集","bibliographic_titleLang":"ja"},{"bibliographic_title":"THE JOURNAL OF ECONOMIC STUDIES","bibliographic_titleLang":"en"}]}]},"item_10002_description_5":{"attribute_name":"抄録","attribute_value_mlt":[{"subitem_description":" 本稿は今日急速に進化しているデジタル化が,企業の顧客価値の創造と提供にどのような影響を及ぼすかについて検討することを目的としている.デジタル化の本質を明らかにした上,サービス提供システムに焦点を当てて,特に顧客接点のデジタル化が新たな顧客経験をもたらし,企業にとっても新たな価値創造をもたらすことを明らかにする.また,日本サービス大賞を受賞した企業の事例分析を通じて,顧客との価値共創の仕組みについて考察を行う.","subitem_description_language":"ja","subitem_description_type":"Abstract"}]},"item_10002_publisher_8":{"attribute_name":"出版者","attribute_value_mlt":[{"subitem_publisher":"日本福祉大学経済学会","subitem_publisher_language":"ja"}]},"item_10002_source_id_11":{"attribute_name":"書誌レコードID","attribute_value_mlt":[{"subitem_source_identifier":"AN10367370","subitem_source_identifier_type":"NCID"}]},"item_10002_source_id_9":{"attribute_name":"ISSN","attribute_value_mlt":[{"subitem_source_identifier":"2758-9951","subitem_source_identifier_type":"EISSN"}]},"item_10002_version_type_20":{"attribute_name":"著者版フラグ","attribute_value_mlt":[{"subitem_version_resource":"http://purl.org/coar/version/c_970fb48d4fbd8a85","subitem_version_type":"VoR"}]},"item_access_right":{"attribute_name":"アクセス権","attribute_value_mlt":[{"subitem_access_right":"open access","subitem_access_right_uri":"http://purl.org/coar/access_right/c_abf2"}]},"item_creator":{"attribute_name":"著者","attribute_type":"creator","attribute_value_mlt":[{"creatorNames":[{"creatorName":"張, 淑梅","creatorNameLang":"ja"},{"creatorName":"チョウ, シュウメイ","creatorNameLang":"ja-Kana"},{"creatorName":"ZHANG, Shumei","creatorNameLang":"en"}]}]},"item_files":{"attribute_name":"ファイル情報","attribute_type":"file","attribute_value_mlt":[{"accessrole":"open_date","date":[{"dateType":"Available","dateValue":"2024-01-11"}],"displaytype":"detail","filename":"keizai67-09zhang.pdf","format":"application/pdf","licensetype":"license_11","mimetype":"application/pdf","url":{"objectType":"fulltext","url":"https://nfu.repo.nii.ac.jp/record/2000062/files/keizai67-09zhang.pdf"},"version_id":"afcdbf12-efd3-4ab6-8e47-10882b622ff2"}]},"item_keyword":{"attribute_name":"キーワード","attribute_value_mlt":[{"subitem_subject":"デジタル化","subitem_subject_language":"ja","subitem_subject_scheme":"Other"},{"subitem_subject":"DX","subitem_subject_language":"ja","subitem_subject_scheme":"Other"},{"subitem_subject":"顧客経験","subitem_subject_language":"ja","subitem_subject_scheme":"Other"},{"subitem_subject":"サービス・イノベーション","subitem_subject_language":"ja","subitem_subject_scheme":"Other"},{"subitem_subject":"価値共創","subitem_subject_language":"ja","subitem_subject_scheme":"Other"}]},"item_language":{"attribute_name":"言語","attribute_value_mlt":[{"subitem_language":"jpn"}]},"item_resource_type":{"attribute_name":"資源タイプ","attribute_value_mlt":[{"resourcetype":"departmental bulletin paper","resourceuri":"http://purl.org/coar/resource_type/c_6501"}]},"item_title":"デジタル化がもたらす顧客経験価値の進化に関する一考察","item_titles":{"attribute_name":"タイトル","attribute_value_mlt":[{"subitem_title":"デジタル化がもたらす顧客経験価値の進化に関する一考察","subitem_title_language":"ja"},{"subitem_title":"A Study on Customer Experience with the Digitalization","subitem_title_language":"en"}]},"item_type_id":"10002","owner":"17","path":["1696394238785"],"pubdate":{"attribute_name":"公開日","attribute_value":"2024-01-11"},"publish_date":"2024-01-11","publish_status":"0","recid":"2000062","relation_version_is_last":true,"title":["デジタル化がもたらす顧客経験価値の進化に関する一考察"],"weko_creator_id":"17","weko_shared_id":-1},"updated":"2024-01-12T00:58:34.608266+00:00"}